FAQ - Location & Wash Process

Where are you located?

What do I do when I arrive and where do I go?



Where are you located?

We are located off highway 15-501 across from the Red Lobster. We are between Triangle Cycles and Barnhill Equipment. We have a large yellow awning out front.

Back to top

What do I do when I arrive and where do I go?

When you arrive, please drive into our Car Care Center along the right side of the building and drive around to the back until you see our experienced Car Care Technician who will greet you. Our Car Care Technician will be happy to review your vehicle, recommend the best package and options for your specific needs, and take your service request. He/she will take your order and walk you through our process in detail outlined below:

PROCESS:

Place your vehicle in park position.

RETRACT power antenna by turning vehicle's stereo off.

Leave your keys in the ignition.

Close all windows and sunroofs completely.

Unlock all doors.

Remove any valuables and personal possessions.

Turn engine off.

Examine your vehicle before you turn it over to our Car Care Technician.

After you receive your Service Ticket from our Car Care Technician, please walk inside through the back door to our customer service area.

Please take the Service Ticket you received to the cash register counter for payment.

After you pay, the Service Ticket and receipt will be returned to you so you can use it to retrieve your vehicle when it is ready.

Please relax, enjoy our customer service area while you wait and watch for your vehicle to be brought to you out front when it is ready.

When your vehicle is ready, it will be driven out front and the Car Care Technician will honk the horn & wave to alert you that it is ready.

If the Car Care Technician does not see you walk outside, he/she will walk inside the front door and announce the car make, model, & color.

Present your Service Ticket and receipt to the Car Care Technician who will give you your keys to your vehicle.

Please examine your vehicle to ensure you are 100% satisfied with your service, then go ahead and drive away to begin enjoying your fresh, newly cleaned vehicle.

WE APPRECIATE THE OPPORTUNITY TO CARE FOR YOUR VEHICLE, THANK YOU!

Back to top