FAQ - Specific Stain & Cleaning

Will your wash remove road tar or tree sap?

Will your wash remove bug splats, bird droppings, egg, or water spots?

Will interior vacuuming remove pet hair?

Can upholstery stains be totally removed?

Will your wash process help prevent or reduce damage from salt and rust?

Will your wash get my rims clean and remove brake dust?

Do you offer paint touch up, dent repair services, or headlight restoration?



Will your wash remove road tar or tree sap?

We will do our very best during our wash process to remove these elements, but these are very difficult elements to remove.
However, please ask one of our experienced Car Care Technicians to examine any concerns you may have, and they can provide an estimate for removal in our Detail Center.

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Will your wash remove bug splats, bird droppings, egg, or water spots?

The Tunnel wash removes most bug splats, as long as they are recent. However, if they have been on your vehicle for extended period of time, they may require additional hand cleaning. Both bird droppings and egg are highly corrosive, and if not removed prior to drying, may result in permanent damage to your vehicle's finish if left on too long. If water spots have been burned into your vehicle's finish, the Tunnel wash will not remove them. Please consult with one of our experienced Car Care Technicians, who can advise you on the best options for removal of these difficult stains.

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Will interior vacuuming remove pet hair?

Pet hair is exceptionally difficult to remove from upholstery, carpets, and mats. We will make every effort to remove pet hair during this standard interior vacuuming process which is included in all our wash packages with the exception of the Exterior Wash, but do offer special services that will address the most stubborn pet hair cleaning problems.

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Can upholstery stains be totally removed?

We can remove most stains from upholstery, carpet, mats, and interior panels. However, if the stain has had time to set, it is best to ask one of our Car Care Technician's for his/her professional opinion. Please keep in mind that although most stains can be removed, it is very difficult to return the surface back to its original color.

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Will your wash process help prevent or reduce damage from salt and rust?

Yes, by selecting the Deluxe Wash, Appearance Wash, or Super Wash package, your vehicle will receive both a thorough cleaning of its undercarriage and a rust inhibitor treatment. The undercarriage wash is a high-pressure rinse that flushes all of the salt and road grime from the under body of your vehicle.

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Will your wash get my rims clean and remove brake dust?

Yes, if rim cleaning is not included in the wash package you select, it can always be requested as an add-on option to any package. Please note that if brake dust has accumulated and has been left on your rims for an extended period of time, the residue is extremely difficult to remove, so please consult with one of our experienced Car Care Technicians to determine which options are best for your vehicle.

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Do you offer paint touch up, dent repair services, or headlight restoration?

Yes, please consult your experienced Car Care Technician to determine the best options to fit your needs.

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